Software Services

For many organizations, especially those having made the leap into the ERP (Enterprise Resource Planning) arena, accumulated software expenditures represent the lion’s share of the annual information technology budget.


Standard desktop productivity applications aside, an organization that has made (or is going to make) the substantial investment in an ERP platform has many aspects to consider when addressing the care and feeding of such a temperamental animal…here are just a few:

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  • Capacity Requirements

  •  Disaster Recovery

  •  Security Policy

  •  Hardware Performance

  •  Network Performance

  •  Deployment Strategy
     

These aspects don’t even begin to address other issues such as customization of the application, custom reporting requirements, and other data analysis needs. We specialize in tearing apart (not literally) software platforms to learn just how they tick to give you a deeper insight into the product in which you have committed such a large investment, and to help you get more out of that investment. Whether you currently utilize an ERP or other large scale software platform or you utilize more mainstream productivity applications, you need a partner who can help you stay on top of the game. DISI can help.

The foundation of your productivity or business software is your network operating systems. Any number of issues can cause a failure with your information technology environment. Even worse, an operating system issue, especially one left unidentified, can turn into a major calamity, shutting down operations. DISI has the knowledge and expertise to help you eliminate the worry. We provide system administration services to monitor the overall health of your network hardware and operating systems and provide corrective action before a problem exists.

 

Data Services

Information is data that is understood…and information is key in the business world. So it stands to reason, to succeed in business, members of an organization must understand what their data is trying to say. DISI can help give your data a clear voice…


Our data services will help you foster a more effective, more reliable database environment, leading to a stronger, smarter, more successful organization overall. Once your database is running at peak performance we can turn our attention to converting that data into actionable information. With the help of our proven database consultancy you can more effectively manage and utilize your data to provide you with the type of business intelligence leveraged by the world’s most successful corporations. Here are just some of our database services:

  •   Database Installation

  •   Database Optimization

  •   Database Server Optimization

  •   Disaster Recovery Modeling

  •   Data Analysis and Reporting 

  •   Deployment Strategy

 Custom Services

Information technology platforms are rarely, if ever, a standard affair. At DISI we excel in the non-standard. We can provide customized solutions for nearly any challenge. Whether needing custom reports from an existing ERP (Enterprise Resource Planning) platform, a web or Intranet site, or a custom desktop application, DISI can deliver. Here are just some of the custom services we can provide:


Reporting Services

Information is the key! Let us help you turn your data into valuable information to help you run your business more effectively. We can help you take out the guess-work when it comes to decision making to help your business grow. We specialize in not only the reporting aspects of the process but also in the all-important aspect of finding the data when it is encased within complex database systems, hiding from view. DISI utilizes cutting edge, industry standard platforms like SQL Server Reporting Services and Crystal Reports to deliver full-featured and informative reports and offer deeper insight into your business.

Development Services

Sometimes, off-the-shelf just won’t get the job done. We can help you get the solution you need, delivered in the way you need it. Whether you need a basic website, or a more complex web or desktop application, DISI has the professional expertise, using industry leading technologies, to deliver the solution that is right for you.

Implementation Support Services

Need help deploying that new business system or operations software? DISI has the overall knowledge, experience, and expertise to handle just about anything that you can throw at us! We can help even if you just need some expert advice or someone to interface with your selected software vendor or value added reseller (VAR). DISI has worked with some of the industry’s most complex systems and can leverage decades of experience to make you next deployment a success!

Security Evaluation & Implementation

While the Internet is an essential tool, delivering many benefits for nearly every organization, it also creates new, serious and fast-growing security and privacy risks. By connecting organizations and consumers in new ways, the Internet helps business managers and CIOs, but also criminals. Using the Internet, hackers, thieves and other criminals have plagued enterprises and consumers with digital viruses and worms, denial-of-service attacks, password phishing, and identity theft.

CIOs determined to protect their enterprises against these threats have made security a top investment priority. In 2011, global spending on cyber-security reached an estimated $60 billion; that spending level is forecast to grow by 10 percent a year over the next three to five years.

DISI can help by delivering targeted security solutions such as, security assessments, identity access policy management, and business continuity and disaster recovery planning…and others.

Pre-Implementation Site Evaluation

The Pre‐implementation Site Evaluation (PSE) is used to develop a complete snapshot of the customer’s business system related IT/IS infrastructure to determine suitability for supporting their proposed Enterprise Resource Planning platform. The result of the PSE is a roadmap outlining its results as well as recommendations aimed at bringing the customer up to real world usability and operational standards for a successful ERP deployment based upon the customer’s specific business requirements and related best practices. This documentation and consultation can be delivered directly to the customer’s own onsite or contracted IT/IS support personnel for full implementation. DISI can also assist the customer’s IT/IS personnel with implementation of the PSE plan or even perform all requested services directly as part of our Implementation Support Services (ISS) package.

PSE services focus on, but are not necessarily limited to, the following major layers of a deployment: Application, Database, Network, Disaster Recovery, and Security.